Return Policy

At Laelia Lane, we take pride in the quality and craftsmanship of our custom product. Each product is made to order, adding a personalized touch to every item we create.

Return Policy

Due to the nature of our products, returns and exchanges are not accepted. However, if you receive a defective item, please reach out to our support team immediately at warranty.laelialane@gmail.com with proof of purchase and an image of the defective item, and we will resolve the issue as quickly as possible. 

Cancellation & Design/Size Changes

Cancellations and requests for design or size changes are handled on a case-by-case basis. As a small business, we may not always be able to accommodate these requests depending on the production stage of your order. If you have any concerns, please contact us immediately via email at warranty.laelialane@gmail.com.

Thank you for choosing Laelia Lane. We appreciate your understanding of our return and cancellation policies, and we look forward to helping you personalize your essentials!